incident.io

Elevated error rate from Opsgenie
Resolved·Partial outage

We are no longer seeing high latency from Opsgenie's Alert API, and Opsgenie has updated their incident to say operations have returned to normal.

Thu, Sep 11, 2025, 03:11 PM
(6 days ago)
·
Affected components
Updates

Resolved

We are no longer seeing high latency from Opsgenie's Alert API, and Opsgenie has updated their incident to say operations have returned to normal.

Thu, Sep 11, 2025, 03:11 PM

Monitoring

We're still seeing some API latency issues from Opsgenie. They have reported that they have identified a potential resolution to their issues. We continue to monitor and will provide updates as we can.

For the latest from Opsgenie, please check their status page.

Thu, Sep 11, 2025, 12:30 PM(2 hours earlier)

Monitoring

We've seen improvements in Opsgenie Alert API latency. However, Opsgenie is still reporting an ongoing incident, so you may continue to notice issues with the content or details of some alerts. We'll continue to monitor the situation and will share further updates as things progress. For the latest from Opsgenie, please check their status page.

Thu, Sep 11, 2025, 07:21 AM(5 hours earlier)

Monitoring

Opsgenie is reporting ongoing recovery, but some alerts may still be delayed or missing details as they work through a backlog. We are monitoring closely and will provide updates as the situation progresses. For the latest from Opsgenie, please check their status page.

Thu, Sep 11, 2025, 01:21 AM(5 hours earlier)

Monitoring

Opsgenie's API continues to experience elevated response times. We're actively tracking our integration's performance and will share updates as the situation evolves.

You can subscribe to Opsgenie's incident on their side: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls

Wed, Sep 10, 2025, 10:02 PM(3 hours earlier)

Monitoring

We're still seeing high latency from Opsgenie's API. We're continuing to monitor the health of our Opsgenie integration and will provide updates as we have them. You can subscribe to Opsgenie's incident on their side: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls

Wed, Sep 10, 2025, 08:12 PM(1 hour earlier)

Monitoring

We're once again seeing high latency from Opsgenie's API, which is impacting our integration with them. They have acknowledged that there is an ongoing incident with their Alert API, which you can follow along here: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls Customers using our Opsgenie integration might experience delays receiving alerts, or attaching Opsgenie alerts as attachments. We will continue to monitor the health of our Opsgenie integration and provide updates as we have them.

Wed, Sep 10, 2025, 07:21 PM(50 minutes earlier)

Resolved

We've now seen full recovery again, our Opsgenie integration's health is back to normal.

Wed, Sep 10, 2025, 05:54 PM(1 hour earlier)

Monitoring

We're once again seeing high latency from Opsgenie which is impacting our integration with them. We're monitoring the issue and will provide updates as we have them.

Paging via incident.io On-call remains unaffected.

Wed, Sep 10, 2025, 05:29 PM(24 minutes earlier)

Resolved

We've now seen full recovery, our OpsGenie integration's health is back to normal.

Wed, Sep 10, 2025, 04:46 PM(43 minutes earlier)

Identified

We're seeing high latency from Opsgenie which is impacting our integration with them. We're investigating the issue and will provide updates as we have them.

Paging via incident.io On-call remains unaffected.

Wed, Sep 10, 2025, 04:22 PM(23 minutes earlier)