All Systems Operational
✨ incident.io Slack app
Operational
90 days ago
99.88 % uptime
Today
🎛️ Incident Dashboard Operational
90 days ago
99.64 % uptime
Today
🔌 Integrations Operational
90 days ago
99.98 % uptime
Today
Statuspage
Operational
90 days ago
99.93 % uptime
Today
Jira
Operational
90 days ago
99.93 % uptime
Today
PagerDuty Operational
90 days ago
100.0 % uptime
Today
Opsgenie Operational
90 days ago
100.0 % uptime
Today
Linear Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Shortcut Operational
90 days ago
100.0 % uptime
Today
🌐 Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - We've deployed a fix for this issue, and the affected pages within the Dashboard are now loading again.
Sep 25, 15:26 UTC
Investigating - We are currently investigating reported issues with a couple of areas of the incident.io web app: we're working on a fix and will provide an update shortly. Our Slack app is unaffected.
Sep 25, 15:15 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - We’ve now contacted everyone we believe were affected by this incident.

If you’re still having connection issues with Atlassian integrations, you can reconnect by visiting Settings > Integrations (https://app.incident.io/~/settings/integrations) and following the instructions.

If you require further support, please get in touch via https://help.incident.io/

Sep 18, 20:43 UTC
Monitoring - Atlassian have resolved their incident and no longer expect connectivity issues.

If your account has been affected by this outage, you will see a banner in your incident.io dashboard. You can reconnect to Atlassian integrations by visiting Settings > Integrations (https://app.incident.io/~/settings/integrations) and following the instructions.

We’ll send an email to incident.io admins tomorrow morning if your account has been affected detailing these instructions for those who haven’t reconnected already.

Sep 13, 21:21 UTC
Identified - Atlassian have an on-going multi-product incident that is impacting Jira, Confluence and Statuspage (naming only the products that we integrate with at incident.io).

If you depend on integrations with any of these products, it's likely your incident.io account has emailed you about the Atlassian integration being broken. This is due to Atlassian's APIs returning an error when we try authenticating which expires our connection to Atlassian's APIs.

While Atlassian is having these issues there is little we (incident.io) can do to prevent the integration in our product being broken. We advise customers to expect Atlassian integration flows to be broken – such as Jira ticket syncing, exporting post-mortems to Confluence, or interactions with your Atlassian Statuspage – and to wait until the Atlassian incident is resolved before attempting to reconnect the integrations.

On our side, we are:
1. Disabling the email warnings we send to incident.io admins when integrations are broken to avoid worrying customers about their connections when there isn't an action they can take to resolve it.
2. Modifying our 'broken connection' banner so that our dashboard warns of the on-going Atlassian incident and points people at this status page where you can expect to receive updates from us about how the incident is impacting you.

We appreciate your patience and will continue to monitor the situation. We'll provide guidance on how to reconnect to Atlassian services once they've resolved the incident on their end.

Sep 13, 16:45 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.