We are confident that this issue is now resolved.
Our app was in a degraded state between 13:38 and 13:52. During this time, the following product areas were affected:
Workflows did not run
Incidents were not auto-created from external sources
Incidents weren’t announced through Slack
Slack messages from our incident.io bot were not posted
Postmortem exports failed
Workflows, incident autocreation, and Slack messages will now have processed in the background, so you do not need to retry these actions.
During this time, the Slack app and the dashboard were both working as expected.
No components marked as affected
Resolved
We are confident that this issue is now resolved.
Our app was in a degraded state between 13:38 and 13:52. During this time, the following product areas were affected:
Workflows did not run
Incidents were not auto-created from external sources
Incidents weren’t announced through Slack
Slack messages from our incident.io bot were not posted
Postmortem exports failed
Workflows, incident autocreation, and Slack messages will now have processed in the background, so you do not need to retry these actions.
During this time, the Slack app and the dashboard were both working as expected.
Monitoring
We believe the impact is now over, but we're keeping a close eye on the situation.
Investigating
We're currently investigating issues with posting messages to Slack, and creating incident channels.