Write-up published
Resolved
We’ve shared a technical write-up about the causes of this incident and steps we’ve taken to improve reliability here: https://incident.io/blog/intermittent-downtime
Resolved
All's good here now. Thanks for bearing with us and apologies for any inconvenience this caused. We'll share more details of what happened next week.
Identified
We're back again, and this time for good we believe. We're continuing to monitor for now, but expect smooth sailing at this point.
Identified
We believe we've identified the problem, and a fix is on its way to production.
Investigating
We're seeing issues again and we're continuing to investigate. Apologies for any inconvenience. We'll update again shortly.
Monitoring
Things are continuing to look good here, but we're still digging into what happened. We've got our best folks on it.
Monitoring
Our web dashboard and Slack app are both up-and-running again. We're still investigating the issue, and will continue to provide updates.
Investigating
Our engineers are working to identify the exact cause of the issue. Please bear with us. We'll update again shortly.
Investigating
We're having an incident at the moment that's affecting both the Slack app and web dashboard. We're looking into this right now, and will update again shortly.
Investigating
Both the Slack app, and web dashboard are failing intermittently.
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.