incident.io

Increased error rate on the platform
Resolved
Partial outage

We've seen no further impact to our platform, so we are considering the incident resolved.

If you have any questions or concerns, please reach out to our support team on Slack or via support@incident.io

Wed, Jan 8, 2025, 04:36 PM
1 week ago
Affected components
API
Alerts
Dashboard
Mobile app
Slack app
Updates

Resolved

We've seen no further impact to our platform, so we are considering the incident resolved.

If you have any questions or concerns, please reach out to our support team on Slack or via support@incident.io

Wed, Jan 8, 2025, 04:36 PM
36m earlier...

Monitoring

Our cloud provider (GCP) has confirmed they had an incident and we've opened a support case to gauge and confirm the impact to us specifically.

More information is available on their status page: https://status.cloud.google.com/incidents/ghMho2Gka33Exr9UNavz

Wed, Jan 8, 2025, 03:59 PM
14m earlier...

Monitoring

We briefly saw an increased error rate on our platform for a subset of API requests, for a period of 7 minutes, from 15:20 UTC to 15:27 UTC.

We believe this was an issue with an upstream infrastructure provider but are actively investigating to confirm this, and will provide further updates shortly.

Wed, Jan 8, 2025, 03:45 PM