incident.io

Duplicate Jira tickets created
Resolved
Lasted for 1d

We think the impact from the issue is over.

Wed, Sep 28, 2022, 11:11 AM
1 year ago
Affected components

No components marked as affected

Updates

Resolved

We think the impact from the issue is over.

Wed, Sep 28, 2022, 11:11 AM
22h earlier...

Monitoring

We believe that we have fixed the issue: we will now create only one Jira ticket for each incident going forwards.

Tue, Sep 27, 2022, 12:40 PM
1h earlier...

Identified

We believe we've found a fix, which we're currently deploying.

Tue, Sep 27, 2022, 11:18 AM
15m earlier...

Identified

For customers who use our Jira auto-export feature - we are sometimes creating duplicate tickets for a single incident.We are working on a fix now.

Tue, Sep 27, 2022, 11:02 AM