incident.io

Error when linking Atlassian sites to an organisation
Resolved·Degraded performance

We're confident our fix has been successful, and new connections are working as expected.

Mon, May 12, 2025, 09:43 PM
(1 month ago)
·
Affected components
Updates

Resolved

We're confident our fix has been successful, and new connections are working as expected.

Mon, May 12, 2025, 09:43 PM

Monitoring

We've identified a change on our side that we believe is related, we've rolled back to before this change and we're seeing successful connections again.

We're monitoring this closely to ensure there are no further issues.

Mon, May 12, 2025, 09:17 PM(25 minutes earlier)

Identified

We're aware of an issue connecting Atlassian sites to incident.io organisations. This is preventing users linking a Jira or Confluence site to an incident.io organisation. Existing connections are unaffected.

Mon, May 12, 2025, 09:10 PM